Personal support and caring accompaniment for elderly people in Chiang Rai and surrounding area. Reliable assistance for daily life, transport service and individual support – primarily for local Thai residents and families, also available for expats, guests and relatives from abroad.
Safe transport and personal accompaniment to important appointments – we stay with you the whole time.
Practical help directly in your own home – so you can continue living independently as long as possible.
Friendly and respectful help with patience and care – no impersonal service.
Relief for families who cannot always be present – we are your trusted contact on site.
Our service is not medical care, but practical and social support in daily life. On request we work together with treating doctors, care services or family members.
No anonymous service, but real human support with time, patience and a smile.
Direct support on site in Wiang Pa Pao, surrounding area, up to Chiang Rai city – with our own air‑conditioned vehicle.
Single appointments, regular visits, by the hour or full day – exactly according to your needs.
Clear agreements, fixed contacts, no hidden costs – safety for seniors and families alike.
Many years of experience working with elderly people – we know exactly what matters: respect, patience, clear communication and the small things that make daily life easier.
🇹🇭 Thai is our main language for all local customers. Additionally we speak good German for expats and relatives from German‑speaking countries. English is limited to basic knowledge – suitable for simple standard questions only, not for complex or longer conversations.
You can rely on us – we arrive as agreed and keep you informed.
Not just practical help, but also listening, time and personal attention. Because good support starts with caring.
Write us via WhatsApp or LINE – briefly describe what you need, when and where.
We clarify all details: price, duration, meeting point – free and without obligation.
We arrive on time, carry out the agreed task and contact you afterwards.
Update after every visit on request – especially important for relatives living abroad.
Our main target group: For all Thai seniors and families in Wiang Pa Pao and surrounding area who need support, accompaniment or simply a helping hand – whether regularly or just once.
All elderly people in Chiang Rai and surrounding area – regardless of origin or language, as long as communication works well in Thai or German.
Especially German‑speaking residents who wish for support without language barriers – please note English is limited to basic level.
Families living abroad who want to know their loved ones are well cared for – or holiday property owners needing a trusted contact on site.
from 300 THB
e.g. short trip to pharmacy, post office, small shopping
from 400 THB / hour
includes travel, accompaniment, update to relatives
from 800 THB
daily help, errands, accompaniment, multiple appointments
from 1,500 THB
for longer trips, excursions, multi‑day support on request
from 350 THB / hour
cleaning, organising, shopping, meal preparation
on request
regular visits, weekly care, special requirements – just ask
All prices are guidelines without guarantee. Final price will always be agreed clearly in advance – no surprises. Travel costs within Wiang Pa Pao are usually included, longer distances will be stated separately beforehand.
Yes, possible subject to availability – especially for simple errands or short trips within Wiang Pa Pao. For doctor appointments, hospital visits or larger arrangements we recommend contacting us as early as possible so we can reserve the time for you. Advance bookings for several weeks ahead are also accepted for recurring appointments.
Yes, gladly – this is one of our most frequently requested services. We drive you safely, wait with you the whole time, help completing forms, translate during consultations and make sure everything is understood. On request we can arrange medication collection and drive you safely back home afterwards. For longer waiting times we will stay with you and arrange drinks or food if needed.
🇹🇭 Thai is our primary language and spoken fluently – our service is aimed first and foremost at local Thai seniors and families. Additionally we speak good German, so German‑speaking expats, residents or relatives from Germany, Austria and Switzerland can communicate completely without problems. English however is limited to basic knowledge: suitable for simple standard questions or directions, but not for official matters, medical discussions or longer conversations. If English support is essential, please ask first what exactly is possible.
Yes, this is very popular and works perfectly. Many of our local customers book us once or twice a week at fixed times, or even daily – exactly as required. Regular visits build trust: we get to know habits and needs better and can provide more targeted support. Times can be adjusted at any time if circumstances change.
Our main area is the whole municipality of Wiang Pa Pao including all surrounding villages. We also travel regularly to Chiang Rai city, provincial hospital, specialists, university or Chiang Rai airport. Further destinations such as Mae Suai, Phan or Chiang Mai are possible on prior request – we will state exact price and travel time clearly in advance so you can plan fully.
Yes, gladly – we have many years of experience doing exactly this. Usually children or grandchildren contact us from German‑speaking countries wanting reassurance that their parents or grandparents are well cared for here in Thailand. We arrange everything via WhatsApp, collect all necessary information and send a clear honest update after every visit – including short photos or voice messages on request, so you can feel reassured even from far away.
The easiest and most common way is cash payment in Thai Baht immediately after the service is completed – completely clear for both sides. Bank transfer to a Thai account is also possible either in advance or afterwards. For larger or ongoing arrangements we can agree a schedule and send a clear summary of all visits at the end of each month.
Yes, for most services travel with our air‑conditioned vehicle is already included – especially within Wiang Pa Pao and the immediate area. No extra costs or arrangements needed from you. For significantly longer journeys such as to Chiang Mai we add a small surcharge for fuel and driving time – this will always be agreed and stated clearly beforehand, never added afterwards without your knowledge.
Yes, possible on prior arrangement – we understand that needs do not only arise during weekdays. Saturdays are usually charged at standard rates, Sundays or public holidays may carry a small weekend surcharge. This will also always be stated clearly in advance. Just send us a message, we will check availability and reply quickly.
By far the fastest way is via WhatsApp – messages are usually read and answered within a few minutes between 8am and 6pm. LINE also works very well and is preferred by many local Thai customers. Email is suitable for more detailed enquiries but takes longer to reply.
No, this is important to state clearly from the start: we do not provide professional medical care such as wound treatment, medication administration or personal hygiene tasks which legally require qualified medical staff. What we do very well is all the practical and social support around this: driving to appointments, organising help, translating, waiting and coordination with your existing care team or doctor.
Yes absolutely – this is requested much more often than you might think. Many just want someone to check everything is fine, open the door, check the property, water plants, empty the mailbox, turn on lights or air conditioning for a while, or just visit for 15 minutes. Very reassuring for property owners or relatives abroad and costs very little. Just let us know what is needed.
WhatsApp: +66 82 798 5025
LINE: 38438565
E‑Mail: info@wiango.com
Website: https://www.wiango.com/en/index.html
Location: Wiang Pa Pao, Chiang Rai, Thailand
Monday – Friday: 08:00 – 18:00
Saturday: 09:00 – 16:00
Sunday: by arrangement
Emergencies: possible outside normal hours by prior arrangement